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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Provide rehabilitation advice and return to work and health strategies
   • Provide information on available rehabilitation services to relevant parties
   • Ensure advice provided highlights benefits of early intervention and parameters of personal injury management system
   • Reinforce legislative rights and responsibilities of relevant parties
2. Establish rehabilitation need and potential for return to work and health
   • Determine nature and status of claim and refer high risk claims for appropriate rehabilitation as early as practicable
   • Assess rehabilitation needs and potential for return to work and health with reference to all available documentation and information as soon as possible after injury, and communicate to relevant parties and injured person
   • Develop objectives, goals and parameters for rehabilitation and return to work and health in consultation with key stakeholders
3. Assess rehabilitation and return to work and health plan
   • Assess rehabilitation plans to ensure and facilitate early, safe and durable return to work and health outcome
   • Promote cooperative participation between injured person, relevant parties and medical providers in developing occupational rehabilitation program and return to work and health plan
   • Outline program of graduated and suitable work duties in plan
   • Provide plans that include details and lists of specific return to work and health goals, objectives for injured person to achieve, services to be provided, and estimates of cost and duration of services
4. Arrange rehabilitation services
   • Arrange rehabilitation services and relevant assistance to meet client needs
   • Facilitate access to reasonable rehabilitation treatment to restore injured persons as much as possible to their pre-injury capacity
   • Assist injured person to return to meaningful employment with pre-injury or new employer
   • Arrange payments for services according to reasonable costs and in accordance with schedule of fees
5. 5. Monitor client's progress
   • Monitor effectiveness of rehabilitation services and review to reflect changing client needs
   • Maintain regular communication with relevant parties
   • Ensure direction and progress of case towards person’s return to work and health is progressively arranged and actively monitored, and manage regular reviews by professional specialists and rehabilitation providers
6. Monitor client's progress
   • Monitor effectiveness of rehabilitation services and review to reflect changing client needs
   • Maintain regular communication with relevant parties
   • Ensure direction and progress of case towards person’s return to work and health is progressively arranged and actively monitored, and manage regular reviews by professional specialists and rehabilitation providers

Performance Evidence

Evidence of the ability to:

interpret and comply with industry and organisational obligations and objectives

negotiate effectively on behalf of the organisation and build client relationships

assess rehabilitation need and potential for return to work and health

assess and document return to work and health strategies, and implement a detailed plan for rehabilitation and return to work and health for high risk or long-term cases

monitor and effectively report on progress of clients, maintaining privacy and confidentiality while performing case management functions.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

outline the key features of common law, legal systems and procedures and relevant personal injury legislation

describe the key features of organisational policy, procedures and authorities

describe a range of injury management models

explain the key steps in the rehabilitation processes

identify the uses of relevant information and communications technology and organisational software

describe the key risk prevention methods and their application

identify sector and organisational policy wording

describe the key features of sector compliance requirements.

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